GCI On Demand | Aired 18 March 2026
Technology is reshaping every touchpoint of the coffee journey – from mobile ordering and AI-powered personalisation to automated equipment and smart workflow systems.
In this forward-looking session, we unpack the tools that truly enhance operational efficiency and consumer experience, and ask what it means to be a digital first café.
Guest panellists include The Coffee CEO, Carlos Fertonani, and LAP Coffee Co-founder, Tonalli Arreola
Watch On Demand
Global Coffee Institute members can tune into the full video conversation on demand.
Speaking & Sponsorship Opportunities
To explore speaking and sponsorship opportunities for the Global Coffee Institute events, contact info@globalcoffeeinstitute.com.
