5THWAVE Podcast - Forward-thinking series examining the business of progressive coffee culture

27 May 2022 | 32 mins

Episode 39: Navigating the realities of soaring inflation

On the podcast this week we’re exploring the impact of soaring inflation on the global economy and the rising pressures on hospitality operators.

We speak with Will Hawkley, Global Head of Leisure & Hospitality, KPMG, Chris Ammermann, Director of Operations, Caravan, and Jim Ragas, President & CEO, The Second Cup Coffee Company, to understand where inflation is stemming from, how operators can navigate these challenges, and the extent to which rising costs are affecting profitability.

Credits music: "Flaws & Ceilings" by Frank Hamilton Ft. Lauren Aquilina

Subscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

Guests

Chris Ammermann

Director Of Operations, Caravan

Chris Ammermann is Co-founder and Director of Operations at Caravan Coffee and Caravan Restaurants
– a London based hospitality chain and specialty coffee roasting business.
Founded in 2010, Caravan now employs 475 staff across seven boutique restaurants and three cafes.

Will Hawkley

Global Head of Leisure and Hospitality, KPMG

Will Hawkley is KPMG’s sector lead for leisure and hospitality and has over 20 years industry experience. Hawkley joined KPMG in 2001 to develop its presence in the leisure sector as part of the business development team and has worked across the sector with clients including TUI, Whitbread, IHG and BskyB.

Jim Ragas

President, The Second Cup Coffee Company

Jim Ragas is the President and CEO of The Second Cup Coffee Company – an international franchise of coffee shops headquartered in Toronto Canada. Ragas joined Second Cup in 2010 as to help grow the business internationally. Second Cup now operate over 300 outlets in 22 countries.

Up Next

We examine the market for coffee grinders and their essential role in the coffee making process

Episode 40

Elevating the daily grind

17 June 2022 | 35 mins

Featuring guests Dale Harris, Hasbean, Lena Frick, HEMRO, Lauro Fioretti, Simonelli Group

We explore the market for home coffee roasting and its potential to resonate with prosumers

Episode 41

Home coffee roasting: A slow burn market

24 June 2022 | 33 mins

Featuring guests Andrew Stordy, IKAWA, Thompson Owen, Sweet Marias, Kenneth Davids

How is the global supply chain crisis impacting coffee shop operators around the world?

Episode 42

The supply chain crisis in coffee

8 July 2022 | 33 mins

Featuring guests Xavier Martinez, Costa Coffee, Jack Brewitt, 92 Degrees, Gert-Jan Eling, Algrano

We investigate the design and build out process when rolling out multiple hospitality venues

Episode 43

Successful design and build of coffee shops

22 July 2022 | 40 mins

Featuring guests Valdemar Halbye, Joe & The Juice, Mark Soar, Redemption Roasters, Anna Burles, Run for the Hills

All Episodes