“Mental health awareness has become a big issue for us” – Café Grumpy’s Caroline Bell on New York’s post-pandemic coffee shop market

Caroline Bell, Co-founder of New York’s iconic Café Grumpy, discusses the shift to suburban trade and the growing demand for talented staff in the Big Apple’s post-pandemic coffee shop scene.

I’m very thankful to work in coffee because I don’t think I could have gotten this far through the pandemic without it. The Omicron variant, coupled with people not fully returning to offices, is still adversely affecting retail stores in New York, but I’m hopeful things will start turning around in the spring.