Starbucks Korea posts first ever quarterly loss amid Tank Day campaign fallout

The coffee chain faces an uphill battle to regain consumer trust, rebuild transaction growth and overturn a first quarterly earnings decline since launching in South Korea 27 years ago

Starbucks is the fifth-largest branded coffee chain in South Korea by outlets, but is losing customers to rivals following an ill-fated marketing promotion | Photo: Ivan Yeo

The coffee chain faces an uphill battle to regain consumer trust, rebuild transaction growth and overturn a first quarterly earnings decline since launching in South Korea 27 years ago

The repercussions of Starbucks Korea’s disastrous ‘Tank Day’ marketing campaign continue to grow, with the coffee chain posting its first quarterly loss since entering the market in 1999.

Unlock Allegra Premium News & Insights

£29 £15/month
Paid upfront yearly.
What you get:
Curated global coffee news & independent editorial features
5THWAVE, the leading B2B coffee & hospitality magazine
Market trend data analysis powered by the latest World Coffee Portal research
In-depth interviews with CEOs, industry experts & entrepreneurs
Weekly Coffee Dose essential industry news briefing
Coffee 24/7, breaking industry news bulletins
Exclusive market infographics & data downloads
Subscribe for just £29 £15

Already have an account? Sign In

Join 650,000+ coffee professionals worldwide.

Latest