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Efficiency and consistency at the heart of milk-based beverage service

Photo credit: Nuova Simonelli

For coffee chains, roasters and hospitality operators, E-Milk offers a scalable model where efficiency drives profitability, while ensuring every customer enjoys the same excellent beverage experience

Milk-based drinks are a customer favourite, but for operators, they often mean complexity, training, and waste. E-Milk technology by Nuova Simonelli delivers a smarter way forward: consistent results, faster workflows, reduced costs, and greater flexibility across menus and locations.   

Consistency in every cup  

E-Milk transforms milk frothing into a push-button process, with up to nine customisable recipes programmed by the Head Barista or F&B Manager. Once set, any operator can prepare cappuccinos, flat whites, or plant-based lattes with guaranteed texture, temperature, and foam quality. This standardisation ensures the same high-quality results, regardless of staff experience or location, giving chains and roasters reliable brand consistency.   

Fast workflow, peak efficiency  

Speed is critical during busy service. E-Milk automates key steps, including a milk presence sensor to detect immersion and start frothing automatically, a resting position sensor which triggers automatic purge after use, reducing downtime, and an extra hot function to deliver hotter milk at the push of a button.   

These features streamline operations, cut preparation times, and allow staff to serve more customers quickly – all while maintaining quality.  

Lower training costs  

Training staff to master milk frothing can be time-consuming and expensive. With E-Milk, parameters such as temperature and foam density are controlled automatically. New hires can become productive in a matter of hours, not weeks, reducing onboarding costs and simplifying staff management across multiple outlets.  

Waste reduction, cost optimisation  

Inconsistent frothing often leads to wasted milk and increased costs. E-Milk solves this by automating recipe parameters with precision, eliminating overheating or overpouring. Less waste means lower ingredient costs and higher profitability – especially important for high-volume operations.  

Flexibility for modern menus  

Today’s customers demand variety, from traditional dairy drinks to oat, soy, or almond-based options. E-Milk supports all of them, with customisable recipes for different milk types, sizes, or even heating-only beverages. This flexibility allows operators to expand their menus with confidence, meeting diverse preferences without adding operational complexity.   

A smarter investment for the future  

E-Milk is more than a technological upgrade – it’s a business solution. By combining automation, consistency, and speed, it delivers measurable value with consistent product quality across outlets, faster service and higher productivity, lower training and labour costs, and reduced waste and better cost control.  

Find out more about Nuova Simonelli’s E-Milk technology here.

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