Episode 45: The importance of training and people development
Coffee and hospitality is truly a people business and on the podcast this week we’re highlighting the importance of investing time and resources in staff training and their career development.
In conversations with Tim Sturk, Founder, Cherry Coffee Training
, Ben Helt, Training Director, Specialty Coffee Association
, and Diana Getchius, VP of Human Resources, Union Square Hospitality Group
, we find out what a winning training programme looks like, how to tailor new starter and company-wide inductions and discuss the business benefits of investing in people development.
Learn more about SCA's programmes here: Coffee Skills Program
, Coffee Sustainability Program
, and Coffee Technicians Program.
Credits music: "Superwoman", Be Like You, by MYLA
in collaboration with The Coffee Music Project
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