Humans are coffee’s greatest resource

Since launching the Glitter Cat Barista Boot Camp in 2018, Eric J. Grimm has been working with US coffee professionals outside of the competition arena to empower them in the workplace. Grimm explains why the HR function is essential for both staff and employers wishing to create pathways to inclusive opportunities in coffee businesses – and that accountability is the key to success

As Director of Positive Outcomes at Glitter Cat Barista, I work to support marginalised workers in the coffee industry, including the LGBTQIA community, people of colour, neurodivergent and disabled people and people of marginalised gender.