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Lem Butler is a world-renowned barista, coffee trainer, competition MC, 2016 US Barista Champion and co-owner of Black & White Coffee Roasters | Photo courtesy of Lem Butler

Coffee businesses must give marginalised staff a seat at the leadership table to be truly inclusive, says Lem Butler 

When it comes to diversity and inclusion, many coffee businesses are afraid of doing things wrong, which can lead to not doing anything at all. There can also be a dynamic of complacency where a company says one thing about diversity but doesn’t develop an understanding of what inclusion is.

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