Skip to content
NewsUSStarbucks

Starbucks pilots AI virtual assistant at 35 US stores

Photo credit: Starbucks

Microsoft’s Green Dot Assist AI technology is designed to improve speed of service by reducing in-store bottlenecks for baristas, and will further rolled out across the US and Canada later this year 

Starbucks is piloting an artificial intelligence (AI)-powered virtual assistant at 35 stores across the US to speed up in-store service and support a wider to goal to improve customer experience.

Try free unlimited access to World Coffee Portal for 14 days

Keep reading with your free trial

Already have an account? Sign In

Latest