The former Chipotle executive is seeking to return the coffee chain to its core coffee offering, particularly in the US, where baristas have reported being overwhelmed by expansive menus and customers have faced longer wait times
Brian Niccol begins tenure as Starbucks CEO with pledge to improve customer experience
The former Chipotle executive is seeking to return the coffee chain to its core coffee offering, particularly in the US, where baristas have reported being overwhelmed by expansive menus and customers have faced longer wait times
