Refurbished stores promise greater footfall and operational efficiencies, but Tim Hortons’ previous disputes with franchisees show they are also acutely aware of additional costs
Tim Hortons has announced a CA$400m ($290m) investment to open dozens of new stores and refurbish hundreds more across Canada this year.
The move, which is targeting 80 new outlets and 400 refurbished sites, is being jointly funded by Tim Hortons and its franchisees.
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