“We need to meet new customers where they are” – Pilot Coffee Roasters CEO, Bruce Miller

Pilot Coffee Roasters inside the Bay Adelaide Centre | Photo credit: Pilot Coffee Roasters

Founded in 2009, Pilot Coffee Roasters is an 11-store specialty café chain and roastery based in Toronto. CEO Bruce Miller speaks to World Coffee Portal about bringing specialty coffee to new audiences, taking the café experience home and opportunities for growth following the acquisition of Bridgehead Coffee

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