A round-up of senior appointments from across the global coffee industry, including new leadership for a prominent UK operator, a first Chief Shops Officer for a fast-growing drive-thru operator and a US coffee icon gets a new Chief Technology Officer
New CEO for Caffè Nero UK
Caffè Nero’s new leader is tasked with building on positive momentum after record half-year sales were boosted by strong demand for key product ranges. Read More →
Dutch Bros sharpens customer experience focus with new executive hire
The drive-thru coffee chain’s first Chief Shops Officer will work to ensure products, branding and customer experience are consistent across its 1,080-plus stores ahead of a push to accelerate growth.
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Starbucks taps former Amazon veteran for technology leadership role
New Chief Technology Officer Anand Varadarajan will be tasked with improving in-store efficiency via automation and AI as the world’s largest coffee chain continues its US store revamp.
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Gong cha assembles ‘A-list’ team to deliver global growth agenda
Busy in-trays likely for these new senior leaders as the London-headquartered bubble tea chain targets 10,000 sites by 2032.
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Italy’s Faema unveils new Global Brand Ambassador
The Milan-based coffee equipment group will use Jack Simpson’s rising stock as the 2025 World Barista Champion to boost brand awareness, with a focus on Asia Pacific markets.
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Shipley Do-Nuts makes senior marketing hire to usher in new digital age
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The appointment of a new Chief Marketing Officer follows investments in digital loyalty, online ordering and artificial intelligence (AI) as the US bakery-café chain seeks to improve customer experience.
Chaiiwala’s latest senior hire is taking on North America
The Indian street food-inspired café chain has hired a former executive from one of Canada’s largest F&B groups to deliver its growth ambitions.
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