Episode 20: The hospitality staffing crisis
On the podcast this week we examine the staffing crisis affecting hospitality businesses globally and the impact Covid-19 and Brexit has had on the hiring landscape.
In conversations with trade representatives and leading operators from London and New York, we explore the long-term challenges of developing meaningful careers within the hospitality space and solutions for attracting and retaining the brightest talent.
Tony Sophoclides, Strategic Affairs Director for the trade association UKHospitality
, provides a macro overview on the current staff shortages felt across the UK.
Jessica Worden, Head of Coffee, GAIL’s
, highlights the importance of being clear about your values and hiring people who embrace your vision.
Jonathan Rubinstein, CEO, Joe Coffee
, shares how his company navigated the sudden impact of Covid-19 and the staff shortages experienced on re-opening.
We also hear from Freddie Speed, a restaurant general manager who has recently taken a pause from the industry, who gives insight on why a number of hospitality professionals are now considering alternative careers.
Credits music: New York Makes Me Cry
by Abrielle Scharff, a former finalist for the Coffee Music Project NYC