Analysis: How Caffè Nero is outperforming the UK coffee shop market

The premium coffee chain has posted another year of record UK revenues and robust profits at a time when many of its competitors are struggling with higher costs and lower consumer spend. So, what is Caffè Nero’s magic formula?

At a time when many of the UK’s largest coffee shop operators are feeling the pinch of softer consumer spend and rising operational costs, one UK coffee chain continues to exceed expectations with record revenues and strong profitability.