9 July 2025 | 3pm – 4pm BST | Online
Building customer loyalty in the coffee and hospitality industries is about fostering relationships that drive long-term success, stability, and growth. A loyal customer base is an invaluable asset that can lead to sustained profitability and a strong competitive edge.
Guest Speaker

Brandon Peña
Co-Founder, 787 Coffee
Apply to Join
Building Customer Loyalty - with 787 Coffee is only available to Base, Premium and Platinum GCI members.
Fill out the form below to enquire about membership options. If you are a GCI member, email membership@globalcoffeeinstitute.com to reserve your space.
Sponsorship Opportunities
To explore sponsorship opportunities for the Global Coffee Institute events, contact info@globalcoffeeinstitute.com.