Steele’s 17-year career with Krispy Kreme began with a summer job in 2006 and has seen her ascend the corporate ladder to hold positions including National Operations Manager, Retail Director and Chief Operating Officer
Nicola Steele, CEO, Krispy Kreme Australia & New Zealand | Photo credit: Krispy Kreme Australia & New Zealand
Long-serving Krispy Kreme employee Nicola Steele has been appointed CEO of the US donut and coffee chain’s business in Australia and New Zealand.
Steele joined Krispy Kreme Australia as working on shop floors as a ‘crew member’ in October 2006 before rising through the ranks to positions including National Operations Manager, Retail Director and, most recently, as Chief Operating Officer.
She has served as part of the Krispy Kreme ANZ Leadership Team since 2011 and oversaw the brand’s entry into New Zealand in 2018.
“My journey with Krispy Kreme began as a Crew Member in 2006 while pursuing my university studies. Over the years, I’ve had the opportunity to grow within the company, giving me a deep understanding and first-hand experience of almost every aspect of our business. My focus now is on delivering a future for Krispy Kreme that’s marked by innovation, expansion, and a continued commitment to sharing joy,” Steele said.
Krispy Kreme opened its first store in Australia in Penrith in 2003, the chain’s first market outside of North America. It currently operates 38 outlets in the country, alongside six in New Zealand.