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Costa Coffee franchisee Scoffs Group achieves 50% revenue growth

The largest Costa Coffee franchisee in the UK achieved sales growth of 50% in 2021 and surpassed pre-pandemic trading as it continues to grow its footprint in the country

Scoffs Group achieved sales of £35.9m ($40m) in the 12 months ended 31 December 2021 | Photo credit: Costa Coffee

Scoffs Group, which operates 124 Costa Coffee stores across the UK, has credited delivery app sales for its 50% revenue growth in 2021.

Reporting on the 12 months ended 31 December 2021, the Essex-based business achieved sales of £35.9m ($40m), which is also 2% higher than pre-pandemic turnover in 2019.

Pre-tax profits have also risen to £7m ($7.7m), 200% higher than in 2020 and 415% above 2019 levels.

Scoffs Group said that the Covid-19 pandemic restricted business during periods of 2021 but did not negatively affect its sales. The company cited Costa Coffee delivery app sales and reduced-VAT on transactions as helping it rebound to pre-pandemic revenues.

“Turnover rose 50% as the UK economy moved out of lockdowns and the pandemic, the ongoing reduced VAT rate on sales, and due to pro-active measures taken by management to increase non-store, delivery app sales. Both operating profit and Ebitda increased significantly in the year as a result of the improved sales and the continued government grants received,” Scoffs Group said.

Launched in 2012, Scoffs Group opened 14 new stores last year to reach 104 locations. In February 2022 the company acquired 20 further outlets from Costa Coffee and also launched its first Costa Coffee van in Cornwall.

Scoffs Group appointed Paul Turner as Chief Operating Officer in July 2022 and announced plans for a new phase of growth as it ‘expands aggressively as a multi-unit franchise business’.

Costa Coffee is the UK’s largest coffee chain operating more than 2,800 stores across the country.

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